IT Specialist I (Honesdale, PA)
Careers
Build Your Career at HNB
The Honesdale National Bank promotes an energy filled work environment and we take great pride in the services we provide by encouraging staff to work collaboratively as well as individually to support one another to achieve our goals.
We care about the personal and professional development of our employees. Our competitive benefits are a direct reflection of our investment in our employees and gratitude for their work and dedication to our company.
We welcome new ideas that will enhance our capabilities and financial performance by utilizing state-of-the art technology and actively learning from and contributing to our increasingly dynamic industry.
If you are unable to complete this application due to disability or other reason, please contact Human Resources at 570-253-3355 to ask for an accommodation or alternative application.
Current Opportunities to Join Our Team
Location
Corporate Center, Honesdale, PA
Function
Responsible for maintaining and updating Information Technology documentation along with assisting and troubleshooting specific application issues; assisting with Active Directory user requests such as password resets, user access issues and setup of new users.
Education
Degree in Management Information Systems, Computer Science or a related technical or business skill preferred but not required or a high school diploma with specialized related training.
Experience
General banking experience required.
Skills
Highly effective communication skills, strong technical skills including the ability to resolve hardware and application issues, and advanced troubleshooting. Must be accurate, detail oriented and have the ability to multitask. A valid driver’s license with a clean driving record is required.
Location
Corporate Center, Honesdale, PA
Function
Responsible for reconciling various internal bank accounts, processing customer account maintenance and various functions of electronic banking and debit cards; assisting with ensuring compliance with all regulations administering deposit accounts; assisting with developing and implementing procedures for the bank; providing direct customer service and supporting bank personnel and customer inquiries; may act as back up to the Deposit Operations Officer.
Education
High school diploma or equivalent.
Experience
Minimum of three (3) years’ banking experience required, deposit operations experience preferred.
Skills
Good communication skills; keyboarding, and PC skills, strong technical skills which includes: Word, Excel and Outlook, good organizational skills; must be accurate and detail oriented and have an understanding of debits and credits.
Hours
A typical schedule includes Monday – Friday 8:15 a.m. – 4:45 p.m. and a rotational schedule that includes some Friday evenings until 6 p.m. and some Saturdays from 8 a.m. until noon with compensating time off.
Location
Corporate Center / HNB Virtual Resource Center, Honesdale, PA
Function
Responsible for a variety of duties relating to the opening and processing of new accounts, the cross-selling of institution services to existing and prospective customers; providing support to other sales personnel; participate in various methods to educate customers on our products and services. In addition to working in a virtual setting, this position requires the Virtual Banker I to assist with onsite staffing needs one week every other month at branches located within 45 minutes from home.
Education
High school diploma or equivalent.
Experience
Minimum 2 years banking experience preferred; previous teller, customer service, deposit operations, and sales experience preferred.
Skills
Must possess excellent customer relations skills, strong communication skills; proficient keyboarding skills, above-average technical abilities; excellent telephone skills; must be knowledgeable of all bank products and services and be able to cross-sell services, must present a professional demeanor to clearly communicate and demonstrate how to use our products through YouTube videos, podcasts and chat rooms.
Hours
The successful candidate must be able to work a flexible schedule which will vary based on department and branch needs Monday – Friday 8:30 a.m. to 5:00 p.m. Must be able to work some Friday evenings and some Saturdays.
Other
The successful candidate must have a willingness to learn aspects of the Deposit Operations Department.
Location
Corporate Center, Honesdale, PA
Function
Responsible for processing customer loan account transactions and maintenance; performing a variety of accounting, reconciliation and clerical duties; researches data and prepares reports; sorts and creates various types of loan documents.
Education
High school diploma or equivalent.
Experience
Minimum of three (3) years’ banking experience preferred.
Skills
Good keyboarding and PC skills, good interpersonal and communication skills, strong organizational skills; must be accurate and detail oriented.
Hours
A typical schedule includes Monday – Friday 8:30 a.m. – 5 p.m. rotating some Friday evenings until 6 p.m. and some Saturdays from 8 a.m. – Noon.
Other
The successful candidate must have a willingness and ability to learn all aspects of our Loan Operations department.
Location
Main Street Office, Honesdale, PA
Function
Responsible for operating a full service teller station to receive and process a variety of customer transactions, preparing and maintaining various reports and records, promoting institution services.
Education
High school diploma or equivalent.
Experience
Prior teller, customer servicing experience preferred. Previous cash handling experience and customer contact experience required. Familiarity with using Microsoft Office products
Skills
Proficient computer skills. Superior ability to interact with customers, must be precise, detail oriented, reliable, flexible, and be able to multi-task and work in a fast-paced environment. Neat and professional appearance. Basic understanding of accounting functions. Ability to recognize opportunities and suggest/cross-sell banking products and services. Excellent telephone etiquette. Willingness to learn new tasks, must be coachable and a team player.
Hours
A typical schedule includes Monday – Friday 8:30 a.m. – 5 p.m. rotating some Friday evenings until 6 p.m. and some Saturdays from 8 a.m. – Noon.
Location
Lake Wallenpaupack Office, Hawley, PA
Function
Responsible for a variety of duties relating to the opening and processing of new deposit accounts of all types; providing support to other sales personnel, may take personal loan applications as directed.
Responsible for operating a full-service teller station to receive and process a variety of customer transactions, preparing and maintaining various reports and records, cross selling institutional services to customers and prospective customers.Education
High school diploma or equivalent.
Experience
Prior CSR and Teller experience preferred but not necessary; cash handling experience is necessary; experience working in a professional office environment is preferred. Familiarity with using Microsoft Office products.
Skills
Proficient computer skills. Superior ability to interact with customers; and must be precise, detail oriented, reliable, flexible and the ability to multi-task. Neat and professional appearance is necessary. Basic understanding of accounting functions. Ability to recognize opportunities and suggest/cross-sell banking products and services. Excellent telephone etiquette. Willingness to learn new tasks, must be coachable and a team player.
Hours
A typical schedule includes Monday – Friday 8:30 a.m. – 5 p.m. rotating some Friday evenings until 6 p.m. and some Saturdays from 8 a.m. – Noon.
Location
Lakewood Office, Lakewood, PA
Route 6 Office, Honesdale, PA
Function
Responsible for operating a full-service teller station to receive and process a variety of customer transactions, preparing and maintaining various reports and records, promoting institution services.
Education
High school diploma or equivalent.
Experience
Previous teller and cash handling experience preferred. Prior customer sales/servicing and direct customer contact experience necessary. Familiarity with using Microsoft Office products.
Skills
Proficient computer skills. Superior ability to interact with customers; and must be precise, detail oriented, reliable, flexible and the ability to multi-task. Neat and professional appearance is necessary. Basic understanding of accounting functions. Ability to recognize opportunities and suggest/cross-sell banking products and services. Excellent telephone etiquette. Willingness to learn new tasks, must be coachable and a team player.
Hours
Approximately 35 – 40 hours per week; must be able to work a flexible schedule to include alternating Friday evenings until 5 p.m. and Saturdays until noon.
Other
Must be willing to assist with staffing at various office locations.
Location
Hallstead Office, Hallstead, PA
Function
Responsible for operating a full service teller station to receive and process a variety of customer transactions, preparing and maintaining various reports and records, promoting institution services.
Education
High school diploma or equivalent.
Experience
Previous cash handling experience preferred. Prior teller and customer service experience preferred.
Skills
Proficient computer skills, reliable, flexible and an ability to multi-task, a neat and professional appearance is required.
Hours
Approximately 15-20 hours per week. Must be able to work a flexible schedule to include some Friday evenings until 6 p.m. and Saturdays until noon.
Applications for employment are also available at any of our office locations.
Printed applications should be returned to:
Marcy Swingle
Executive Vice President & Director of Human Resources
724 Main Street – PO Box 350
Honesdale, PA 18431
Marcy Swingle
Executive Vice President & Director of Human Resources
724 Main Street – PO Box 350
Honesdale, PA 18431
The Honesdale National Bank is an equal opportunity employer of women, minorities, protected veterans and individuals with disabilities.
