Health & Safety Protocols

HNB Is Here for You

COVID-19 has had a significant impact on our area’s families, local businesses and community resources. From immediate relief to long-term considerations, HNB continues to adhere to CDC guidelines as we keep the safety and health of our customers and employees a top priority. We are here to help with solutions as personal as our relationships with each of you. If you are a high-risk or elderly individual and are in need of added support to accomplish your banking needs, please contact your local HNB Office for assistance.

Our Practices & Precautions

The Honesdale National Bank aligns with the regulatory and banking supervision measures of the FDIC to mitigate the impact of the coronavirus pandemic on the U.S. financial system and to support American households, communities, and small businesses.

  • Working with affected customers and communities
  • Increasing our flexibility to meet the needs of our customers
  • Fostering small business lending
  • Protecting consumers and increasing financial options
  • Actively monitoring the financial system

Your Purpose is Our Purpose

No matter the challenges we have shared or individually experienced in the past, we are capable of shaping our future. HNB is a willing and able partner to help your next chapter start today. Thank you for banking with HNB!

Self-Service Options

HNB reminds you to take advantage of a variety of self-service options we already have in place to support you during this time of uncertainty, including:

Online and Mobile Banking

If you feel uncomfortable going to public spaces or are under quarantine, from the convenience of your home you may access your accounts, review balances, review transactions, transfer funds, pay people and bills and even deposit checks through HNB Online and Mobile Banking.

Mobile Wallets

Limit touching of public surfaces or exchanging of cash or cards by enrolling your HNB Debit Card in Apple Pay®, Google Pay® or Samsung Pay®. Our Mobile Wallet offerings allow you to make contactless payments with peace of mind, convenience and even added security.

Telephone Banking

By dialing 1-800-462-9515, you can access account support to check balances, transfer funds and verify recent transactions.

Our Team

If you or your business have or anticipate experiencing a financial hardship as a direct result of COVID-19 we remain, as always, here to help. Or, if you simply have a question regarding recent or anticipated events, please let us know.


While there is a lot of information being shared through a variety of sources, we encourage you to follow the recommendations of the Centers for Disease Control (CDC).