Privacy

The protection and privacy of your personal information is a top priority for The Honesdale National Bank. Please access a copy of our Personal Banking Privacy Notice to review how we comply with federal law and regulations to ensure your information remains secure.

Digital Privacy Policy

The Honesdale National Bank aims to provide you with a superior service experience and respect and uphold the value of your privacy and personal information when engaging with us through any of our digital or electronic channels. These channels include but are not limited to our web site, our Online and Mobile Banking sites and applications, official HNB social media presences or any of our content consumed through our digital advertising efforts or other electronic or online channels. Our Digital Privacy Policy explains our practices regarding the collection, sharing, use and protection of your personal information when engaging with us through the aforementioned channels.

Important Notes:

  • By using our web site or other electronic services offered by The Honesdale National Bank you are agreeing to our Digital Privacy Policy and providing authorization for the Bank to disclose and use information about you in accordance with our Personal Banking Privacy Notice and our Digital Privacy Policy.
  • All electronic or online services offered by The Honesdale National Bank are intended for consumption by visitors and residents of the United States of America and its territories.

Children’s Online Privacy Protection Act (COPPA)

In compliance with the Children’s Online Privacy Protection Act, The Honesdale National Bank does not knowingly collect any personal information from children under the age of 13 without parental consent.

Data Collection, Analytics and Use

Listed below are several resources we use to collect personal or activity-based information regarding the users of our digital and online resources so that we may continue to improve our offerings, the design and usability of our digital resources and your overall experience.

Cookies and Flash Objects

Cookies and Flash Objects are small electronic files placed on your computer that are used to estimate and monitor the traffic on our web site. Each browser accessing our site is given a unique cookie/flash object which is then used to determine whether a user is a first time visitor or a return visitor. That information may be used to personalize or enhance your experience and is built from non-personally identifiable information.

You may set your individual preferences for the use, denial or deletion of cookies/flash objects within each individual browser and device. Your site experience may be negatively impacted if you prevent the use of these items.

Web Beacons, Pixels and Clear GIFs

Usually no more than a pixel in size, web beacons, pixels and Clear GIFs are tiny invisible graphic images that are used to monitor the behavior of a visitor on a web site or other online resource. They may often be used in combination with cookies.

IP Address

Your IP Address is non-personal identifiable information that may provide the Bank with information regarding your geographic location, operating system and which web site you visited prior to engaging with us to support our monitoring of activity and customization of site experiences.

Information Use

The information we collect is used in a number of ways, including but not limited to:

  • Confirming your identity
  • Managing your preferences
  • Processing applications, transactions and support requests
  • Offering personalized content, experiences and marketing messages
  • Measuring the performance of our messages through your engagement and interaction with content
  • Fraud and security prevention measures
  • Improving our product and service offerings
  • Upholding third-party, industry and government regulations, guidelines and requirements
  • For all other purposes deemed required that we would disclose at time of collection

Third-Party Web Sites

The Honesdale National Bank may offer links to web resources that are owned or operated by other service providers. You will be prompted to acknowledge that you are engaging with an outside resource not operated by the Bank prior to being redirected to the third-party’s web site. When engaging with that third-party, you are subject to that site’s privacy and security practices.  

Last Updated: January 28, 2021
The Honesdale National Bank reserves the right to change this policy at any time without prior notice.

 

Personal Banking Privacy Notice

Rev 2016

FACTS

What Does The Honesdale National Bank Do With Your Personal Information?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social security number and account balances
  • Payment history and credit history 
  • Account transactions and checking account information
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons The Honesdale National Bank chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does The Honesdale National Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes
information about your transactions and experiences
No We don't share
For our affiliates’ everyday business purposes
information about your creditworthiness
No We don't share
For our affiliates to market to you No We don't share
For nonaffiliates to market to you No We don't share
Questions? Call (800)462-9515 or go to www.hnbbank.bank



What We Do
How does The Honesdale National Bank protect my information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Access to personally identifiable financial information is limited to employees with a specific business reason for utilizing this data. Employees are educated about the importance of maintaining confidentiality and privacy. 
How does The Honesdale National Bank collect my information? We collect your personal information, for example, when you
  • Open an account or deposit money 
  • Apply for a loan or apply for insurance
  • Make a wire transfer
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
 - The Honesdale National Bank does not share with affiliates.
Non‑Affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
- The Honesdale National Bank does not share with non-affiliates so they can market to you. 
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
-Our joint marketing partner(s) include financial companies such as insurance companies